Contact details

ul. Chmielna 73a
00-801 Warszawa

phone numbers:
+48 22 474 41 62 – secretariat
+48 22 474 41 64
+48 22 474 41 76
+ 48 22 474 17 13 – 24/7
+48 600 083 990

fax:
+48 22 474 41 57 – secretariat

e-mail: io.warszawa@plk-sa.pl
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Information for persons corresponding via e-mail:

  1. The controller of personal data collected in the email program is PKP Polskie Linie Kolejowe Spółka Akcyjna, with its registered office at: 03-734, Warsaw, ul. Targowa74, hereinafter referred to as the Company.
  2. If you or the Company initiates e-mail communication with you, the e-mail address and other personal data provided by you in the message, e.g. name and surname, are entered into the file Register of correspondence kept by the Company in the e-mail program.
  3. The Company has an e-mail address: iod.plk@plk-sa.pl of the Data Protection Inspector at PKP Polskie Linie Kolejowe S.A., made available to persons whose personal data are processed by the Company.
  4. The legal basis for the processing of your personal data in the Correspondence Register, in connection with the e-mail correspondence with you, are the provisions on the national archival resources and archives.
  5. Your personal data will not be made available to other recipients, unless specific provisions provide otherwise.
  6. Your personal data will not be transferred to a country not belonging to the European Economic Area (third country) or an international organization within the meaning of the GDPR.
  7. Your personal data will be stored in accordance with the above-mentioned provisions on national archival resources and archives.
  8. You have the right to request access to your personal data and rectification, deletion or limitation of processing, the right to object to processing, and the right to transfer data.
  9. You have the right to lodge a complaint with the supervisory authority, i.e. the President of the Personal Data Protection Office.
  10. The company will not carry out automated decision-making, including profiling, based on the personal data provided by me.

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Contact us – Do you have questions about rail protection and safety?

We are here to answer all your questions and concerns about safety and security in the rail sector. If you have questions about procedures, rules, or would like to learn more about our activities aimed at ensuring safe train travel, we are ready to provide you with comprehensive answers. Your inquiries are important to our commitment to maintaining the highest standards of rail safety. Please fill out the contact form below and we will try to respond to your message as soon as possible.

      1. Clicking the “send” button is tantamount to my consent to the processing of my personal data by PKP Polskie Linie Kolejowe Spółka Akcyjna with its registered office at: 03-734 Warszawa, ul. Targowa 74, hereinafter referred to as the Company, in order to receive a response to the sent correspondence.
      2. Pursuant to art. 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation ) (OJ EU L 119 of 2016, pp. 1-88), hereinafter referred to as GDPR, I have been informed that:

      1. The data controller is PKP Polskie Linie Kolejowe Spółka Akcyjna, with its registered office at: 03-734, Warsaw, ul. Targowa 74;
      2. The Company has an e-mail address: iod.plk@plk-sa.pl of the Data Protection Inspector at PKP Polskie Linie Kolejowe S.A., made available to persons whose personal data are processed by the Company;
      3. The legal basis for the processing of my personal data by the Company is Art. 6 section 1 letter a of the GDPR, i.e. my consent;
      4. my personal data may be made available to other recipients on the basis of legal provisions, in particular to entities processing on the basis of concluded contracts;
      5. my personal data will not be transferred to a country not belonging to the European Economic Area (third country), as well as to an international organization within the meaning of the GDPR;
      6. my personal data will be stored in accordance with the law until they are archived;
      7. I have the right to request access to my personal data and rectification, deletion or limitation of processing, the right to object to processing, as well as the right to transfer data;
      8. I have the right to withdraw consent at any time, and the withdrawal of my consent does not have retroactive effect, i.e. it does not affect the lawfulness of the processing of my personal data carried out by the Company before my withdrawal of consent;
      9. providing my personal data is voluntary, however, without providing them it is not possible to obtain feedback when asking a question;
      10. I have the right to lodge a complaint with the supervisory authority, i.e. the President of the Personal Data Protection Office;
      11. The company will not carry out automated decision-making, including profiling, based on the personal data provided by me.